Privacy Policy

Quotes & Enquiries

Your Enquiries

DK Plexicraft collects the contact and project details you submit through our enquiry form — your name, company, email, phone number, and project description — solely to prepare a quote and get in touch about your project.

We don't sell or share your information with third parties. Any files you upload (drawings or reference images) are used only to prepare your quote.

Cookie

Page Tests & Our One Cookie

To improve our pages we sometimes show different wording to different visitors and measure which works better. When a page is part of such a test we set one small first-party cookie (dkp_vid, a random code that lasts 90 days and identifies no one) and count, anonymously, whether the visit led to an enquiry, quote request or order, and how long the page was actively read.

We do not use third-party trackers for this, we never record your name or contact details in it, and it is switched off if your browser sends a Do Not Track or Global Privacy Control signal. You can also delete the cookie in your browser at any time.

Visit Counts

Counting Visits

We also count visits to understand which pages are useful and where in the world our visitors are. This uses no cookies and no third-party service: each page view is recorded on our own server as the page visited, the website you came from, the general type of device, browser and operating system, your IP address, and an approximate location (country and city) worked out from that address using a database we hold ourselves. The location is only approximate.

Your IP address is kept for up to 30 days and is then deleted automatically; it is visible only to a small number of authorised staff, and every time it is viewed that is logged. The country and city are kept with the detailed visit record, which is deleted after 90 days; only totals are kept after that.

We do not link this to your name or contact details, we do not sell it or share it, and a code that changes every day groups one visit together, so we cannot follow you from one day to the next. Nothing is counted if your browser sends a Do Not Track or Global Privacy Control signal. Location data by DB-IP.com.

Your Choice

Removing Your Information

If you'd like your information removed, contact us at dean@dkplexicraft.co.za.